Mr. Stavros Petroulas was appointed Director of Digital Channels at National Bank of Greece in March 2017; he is responsible for Electronic Banking, ATMs and the Bank’s Call Centre. Since February 2014, he served as Deputy Director at the same Division. He joined NBG in January 2008 and he was responsible for e-Business at the Transaction Services Division (electronic settlement /e-payments of B2B transactions). Prior to that, from 1997 to 2007 he worked at EFG Eurobank Ergasias and its subsidiary Business Exchanges, in e-Business and Operations positions. He started his career in 1994 as a consultant at the international firm Andersen Consulting in software implementation projects for large corporate clients. He holds a Bachelor of Science in Chemical Engineering from the National Technical University of Athens and a Master postgraduate degree in Polymer Engineering from Cranfield University (UK).