Nelly Tzakou-Lambropoulou was appointed General Manager of Retail Banking at National Bank of Greece in July 2013. She is responsible for Retail Banking, the Branch Network and e-Business & Alternative Channels of the Bank. She is a Member of the Executive Committee of NBG.
Since December 2012, she held the position of General Manager, Group Head of Operations, Business Processes & IT at the Bank. She joined NBG in July 2007 as General Manager, Group Head of Operations & Global Transaction Services.
She is Chairman of the BoD at National Securities S.A and at NBG Bancassurance Insurance Broker S.A.; Vice-Chairman of the BoD at DIAS S.A. (Greek ACH) and of the Executive Committee at the Hellenic Bank Association; a member of the BoD at the Athens Chamber of Commerce and Industry, Ethniki Factors S.A and Mastercard Europe Advisory Board. Moreover, she is a council member of EFMA Operational Excellence Advisory Council, as well as a member of “Junior Achievement Greece”.
Before joining NBG Group, she worked at EFG Eurobank-Ergasias (1990-2007), where she held the position of General Manager, responsible for the Group Operations and the Global Transaction Services business unit. She was actively involved in bank acquisitions made by EFG Eurobank-Ergasias, both in Greece and abroad, as well as in the functional integration of the acquired banks. Her banking career started in 1982 when she joined Societé Generale (Athens branch), working in the field of MIS/Budget/Profitability. She was a member of the Board of Directors of EFG Eurobank Securities, EFG Asset Management, EFG e-Solutions, DIAS Inter-banking Systems and the Greek Securities Central Depository.
N. Tzakou-Lambropoulou holds a Bachelor’s Degree in Economics from the University of Piraeus (with honors) and an MBA from the University of Wales & Manchester Business School (Merit award).