George Kappas

Technology Business Development & Strategy - Financial Services – Product Management

Highly experienced Commercial and Product Development Executive with demonstrated ability to lead cross-functional teams in complex markets and diverse industry segments. Strong technical and business qualifications together with hands-on experience in projects for digital transformation and e-services penetration. More than 17 years of experience in software solutions for Payments, Mobile Financial Services and Fintech, Remote Banking and eIDAS OnBoarding, Digital Money Management, Customer Communications and Omnichannel Journeys, Payment Fraud-Risk Management and KYC/AML, Cyber Security and PSD2 Compliance. Resourceful and proactive by nature, strong commercial mind-set and business acumen together with superb conceptual and analytical skills for informed decision-making that safeguard internal policies, promote corporate vision and ensure Customer Success.

► Technology/Team shaping mentor at Innovation & Entrepreneurship Unit of AUEB
► Int’l & European Economics Studies with Business and Finance focus. ‘Bilingual’: Fluent Business, Technology and Legal
► Generated revenue from multinational banks and telecoms with focus on value, converting technology features to tangible efficiencies and regulatory mandates to opportunities for growth
► Initiated cross-sell and up-sell identifying gaps and offering fast ROI and economies of scale
► Intense practice in diverse markets, from SOHOs and SMEs to large corporations

▬ Specialties:
► Business Development, Solution Inception and Framing, Product Management, Design Thinking, Strategic Alliances
► Negotiations, Legal IPR Contracting, Executive Relationship & Stakeholder Management
► Project and Change Management, Product and Services PnL optimization
► Financial/Banking Operations, Sourcing, International teams Engagement, Training & Team Building
► Digital Technology and disruptive solutions, Pricing modelling, Customer Success and Retention