Dr. John Pagonis is a principal at Zanshin Labs. Zanshin Labs is a consultancy firm, which specialises in helping organisations to produce software their users really need. John invested many years developing smartphone OS software and having fun programming mobile VoIP, machine learning and recommender systems.
He also used to teach university students how to program. When he grows up he wants to become a great software engineer and score a win over information overload. In the meantime, he helps organisations develop better software and discover what they really ought to focus on.